For law firms and solo attorneys

AI Receptionist for Law Firms

People call a lawyer at the worst moment, often after hours, and retain whoever answers first. AI Receptionist Now answers every call in a natural voice 24/7, screens by practice area, takes detailed intake, and books the consultation into your calendar while the caller is still on the line.

See how it works
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9,500+ users worldwideEvery call answered 24/7.
★★★★★
On every call

Your law firm, answered 24/7

  • Answers new-client calls 24/7 and captures the matter before they call the next firm
  • Screens callers by practice area and routes matters you do not take
  • Takes structured intake: names, dates, opposing party, incident details, and deadlines
  • Books consultations straight into your calendar with two-way sync
  • Texts and emails you a full transcript and summary after every call
  • Escalates urgent matters to an on-call attorney on your rules
  • Speaks 25+ languages and switches language mid-call for the caller
  • Captures conflict-check details and hands them to a human before intake proceeds
24/7
call coverage, nights and weekends included
~90%
of calls answered, typical for always-on coverage
25+
languages spoken, switched mid-call
~10 min
typical setup time
The problem

Why the calls slip through

Every unanswered call is a customer who dials the next number. Here is where a law firm loses them today, and where an always-on AI receptionist steps in.

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Callers retain whoever answers first

A prospective client with a legal problem calls three firms and hires the one that picks up. If your line rings out or hits voicemail, that fee walks to the firm across town.

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The urgent calls come after hours

Arrests, injuries, evictions, and custody emergencies rarely happen at 10am on a Tuesday. Nights and weekends are when intake matters most and when your office is dark.

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Voicemail loses the motivated client

People in a legal crisis will not leave a message and wait. The moment they hang up on voicemail, the intent is gone and so is the case.

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Staff cannot take intake and cover the desk

When paralegals are in court prep or on another line, new-client calls go unanswered. One receptionist cannot hold for a hearing date and screen a fresh caller at the same time.

A real call, handled

After-hours car accident inquiry

This is the kind of conversation the AI handles on its own, in a natural voice, ending in a concrete outcome you can act on.

After-hours car accident inquiry
AI Receptionist Now · live call
CallerHi, I was in a car accident this afternoon and I think I need a lawyer. Is anyone there?
AI receptionistYes, thanks for calling Harlow Legal. I am sorry to hear about the accident. I can take your details and get you booked with one of our personal injury attorneys. First, is anyone injured and are you safe right now?
CallerI am okay, a bit of whiplash. The other driver ran a red light and hit me.
AI receptionistUnderstood. I should be clear that I cannot give legal advice, but I can gather your information and schedule a consultation. Can I get your full name and the date and location of the accident?
CallerSure, it's Daniel Okafor. It happened today around 3pm at Fifth and Main. A police report was filed.
AI receptionistThank you, Daniel. I have your name, today's date, Fifth and Main, and a police report on file. We have a consultation slot tomorrow at 9:30am or 2pm. Which works better?
CallerLet's do 9:30.
AI receptionistBooked for 9:30am tomorrow with our personal injury team. You will get a text and email confirmation now, and the attorney will have your intake before you arrive.
Consultation booked for 9:30am the next morning with full accident intake captured and a transcript sent to the firm.
What it does

Built for law firms

One AI phone agent, configured to how your law firm actually works. You brief it once, and it handles these on every call.

01

24/7 new-client intake

Answer every prospective client the moment they call, day or night, and capture the matter before they dial the next firm on their list.

02

Practice-area screening

Qualify callers by matter type and jurisdiction, take the ones you handle, and politely decline or refer the ones outside your practice areas.

03

Consultation booking

Offer real open slots and book the consultation into your calendar during the call, with two-way sync so double-bookings do not happen.

04

Detailed intake while motivated

Collect names, dates, opposing parties, deadlines, and incident details while the caller is engaged, so the attorney walks in prepared.

05

Urgent escalation

Route time-sensitive matters like arrests or filing deadlines to an on-call attorney, or take a priority message on your escalation rules.

06

Overflow and after-hours cover

Pick up when your line is busy, staff are in court, or the office is closed, so no call rolls to voicemail.

Works withGoogle CalendarGoogle CalendarOutlookOutlookHubSpotHubSpotSalesforceSalesforceCalendlyCalendlyZapierZapier+ thousands more via Zapier
The results

What changes when every call is answered

These figures illustrate what always-on call coverage typically looks like for a firm, not audited results from a specific client. Your numbers depend on your call volume and case values.

Before & after
After-hours callsStraight to voicemailAnswered and intake taken
Simultaneous callersBusy signal or holdEvery call answered at once
New-client intakeCaptured next business dayCaptured on the first call
Consultation bookingPhone tag over daysBooked during the call
A week of calls, once it is on
Calls answered100%
Booked or captured~68%
Handled after hours~35%
Sent to voicemail0%

Illustrative view of a typical week once the AI answers every call. Actual figures depend on your call volume and mix.

ROI estimate

What answered calls are worth

A quick, honest estimate. Set your own numbers and see the monthly revenue those recovered calls could represent against the flat €99 plan.

Estimate what answered calls are worth
Missed calls per week12
Share that would become customers30%
Average value of one signed case€2,500
Calls recovered / mo
52
answered instead of missed
New customers / mo
16
at 30% conversion
Added revenue / mo
€38,970
~394x the €99 plan

This is an illustrative estimate based on the numbers you enter, not a guarantee of results.

Hear it answer a law firm call

The fastest way to judge it is to listen. Have the AI handle a real conversation for your law firm, in the language your callers use. Free to start, live in about 10 minutes.

See pricing
Reviews

Loved by busy businesses

missed calls were killing us at night. now every after hours call gets answered and I get a text recap in the morning. game changer for a small firm.

Rachel Goodwin
Rachel Goodwin
Law Office

We get a lot of Spanish speaking callers and it switches languages no problem. captures everything and emails me the lead instantly.

Sofia Ramirez
Sofia Ramirez
Insurance Agency
FAQ

Questions law firm owners ask

Does the AI give legal advice to callers?

No. The AI does not give legal advice and does not create an attorney-client relationship. It captures intake, screens by practice area, and schedules consultations. It is briefed to say so clearly on the call and to hand anything requiring judgment to your attorneys.

How does it handle confidentiality and client data?

All call data is encrypted and is never sold or used to train external models. The service is EU-hosted, GDPR-first, and HIPAA-ready. Transcripts and summaries go only to the people you designate at your firm.

Can it help with conflict-of-interest checks?

It captures the caller's name, the opposing party, and matter details, and can flag a potential conflict to a human before intake proceeds based on rules you set. The final conflict check stays with your firm. The AI gathers the information and routes it.

What happens with an urgent matter after hours?

You define the escalation rules. The AI can transfer an urgent caller to an on-call attorney, or take a detailed priority message and text and email it to you immediately, so time-sensitive matters like arrests or filing deadlines are not missed.

Will it book straight into our calendar?

Yes. It books consultations during the call with two-way sync to Google Calendar, Outlook or Microsoft 365, and Calendly, so it only offers slots that are actually open and updates your calendar in real time.

How long does setup take and what does it cost?

You can be live in about 10 minutes with no code. You brief it on your hours, practice areas, intake questions, and escalation rules. It is free to start with no card. Solo is EUR 99 per month for 1,000 talk minutes and one number. Team is EUR 299 per month for 3,000 minutes, three numbers, and outbound calls.

Explore

Other industries & guides

The bottom line

Answer every prospective client the moment they call, take clean intake, and book the consultation before they reach the next firm.

Never miss another law firm call

Answer every call 24/7, book appointments, and capture every lead in 25+ languages. Free to start, EU-hosted, live in about 10 minutes.

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