For restaurants and hospitality

AI Receptionist for Restaurants

Your phone rings hardest at 7pm, when every server is running food and no one can pick up. AI Receptionist Now answers each call in a natural voice, takes reservations and to-go orders, and sends the details to your host stand. It runs 24/7 and never puts a guest on hold.

See how it works
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9,500+ users worldwideEvery call answered 24/7.
★★★★★
On every call

Your restaurant, answered 24/7

  • Takes table reservations and books them into your calendar during the call
  • Captures to-go and takeout order details and sends them to the host stand
  • Answers hours, menu, allergen, and parking questions from your brief
  • Handles large-party and private-event requests and flags them for a manager
  • Sends a booking confirmation by text or email after the call
  • Captures catering and private-event leads when the manager is busy
  • Greets and serves guests in 25+ languages, switching mid-call
  • Texts or emails you a transcript and summary after every call
24/7
reservations and orders answered, day or night
25+
languages spoken, switched mid-call
~10 min
typical setup time
0
callers stuck on hold or in a queue
The problem

Why the calls slip through

Every unanswered call is a customer who dials the next number. Here is where a restaurant loses them today, and where an always-on AI receptionist steps in.

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Nobody can answer during the rush

When the dining room is full and every server is on the floor, the phone rings out. Each missed call is a table you did not seat or a takeout order that went to the place down the street.

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No-shows leave tables empty

Reservations booked days ago go cold without a confirmation. An empty four-top on a Friday night is revenue you cannot get back, and manual confirmation calls rarely happen during service.

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After-hours and closed-day calls vanish

Guests call to book for the weekend after you have locked up. Catering and private-event inquiries land in a voicemail box that no one checks until the next shift, if at all.

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Language barriers turn callers away

A guest who is more comfortable in Spanish, Mandarin, or French often hangs up rather than struggle through a booking. That is a lost reservation and a guest who may not come back.

A real call, handled

Friday dinner rush reservation

This is the kind of conversation the AI handles on its own, in a natural voice, ending in a concrete outcome you can act on.

Friday dinner rush reservation
AI Receptionist Now · live call
AI receptionistThanks for calling Bella Cucina, this is the reception line. How can I help?
CallerHi, do you have a table for four tonight around 7:30?
AI receptionistLet me check. We have 7:30 open for a party of four. Can I get a name and a mobile number for the booking?
CallerSure, it's Dana Ruiz, 555 0142. One of us is gluten free, is that okay?
AI receptionistYes, the kitchen marks gluten-free options on the menu and can adjust several dishes. I have noted gluten free on the reservation so the host and server see it. You are booked for four at 7:30 tonight, Dana. I will text you a confirmation shortly.
CallerPerfect, thank you.
AI receptionistSee you at 7:30. Have a good evening.
A party of four is booked for 7:30 with a gluten-free note, and the host stand gets the reservation summary and guest number by text.
What it does

Built for restaurants

One AI phone agent, configured to how your restaurant actually works. You brief it once, and it handles these on every call.

01

Peak-hour reservations

Takes bookings during the dinner rush when the host stand is slammed, and drops the party size, time, and name straight into your calendar.

02

Takeout and to-go orders

Captures pickup order details over the phone and routes them to the host stand or kitchen via the call summary, so nothing is missed during service.

03

Large parties and events

Handles requests for big tables and private events, gathers date, headcount, and contact, and flags them for a manager to follow up.

04

Menu, allergen, and parking questions

Answers common guest questions from the brief you provide, including hours, dietary options, and where to park, without pulling a server off the floor.

05

No-show reduction

Sends a confirmation after the booking call by text or email so guests have the time and details. On the Team plan, outbound campaigns can send reminders before the shift.

06

Catering and private-event leads

Captures catering inquiries after hours and on closed days, records the details, and emails you a summary so no lead sits in voicemail.

Works withGoogle CalendarGoogle CalendarOutlookOutlookCalendlyCalendlyZapierZapier+ thousands more via Zapier
The results

What changes when every call is answered

These figures are illustrative of what restaurants typically aim for when the phone is always answered. Your numbers depend on call volume, seasonality, and how you brief the agent.

Before & after
Rush-hour callsRing out while servers run foodAnswered and booked on the spot
After-hours reservationsLand in an unchecked voicemailCaptured and confirmed 24/7
No-show reservationsBooked with no confirmation sentConfirmed by text after the call
Non-English callersOften hang up mid-callServed in their own language
A week of calls, once it is on
Calls answered100%
Booked or captured~68%
Handled after hours~35%
Sent to voicemail0%

Illustrative view of a typical week once the AI answers every call. Actual figures depend on your call volume and mix.

ROI estimate

What answered calls are worth

A quick, honest estimate. Set your own numbers and see the monthly revenue those recovered calls could represent against the flat €99 plan.

Estimate what answered calls are worth
Missed calls per week15
Share that would become customers30%
Average value of one reservation or order€60
Calls recovered / mo
65
answered instead of missed
New customers / mo
19
at 30% conversion
Added revenue / mo
€1,169
~12x the €99 plan

This is an illustrative estimate, not a guarantee. Actual results depend on your call volume, average check, and how many missed calls would have become bookings.

Hear it answer a restaurant call

The fastest way to judge it is to listen. Have the AI handle a real conversation for your restaurant, in the language your callers use. Free to start, live in about 10 minutes.

See pricing
Reviews

Loved by busy businesses

phones ring nonstop during dinner rush. now the AI takes reservations and to-go orders while we cook. saved us so many lost tables.

Marco Bianchi
Marco Bianchi
Restaurant

Set it up in like 20 minutes during my lunch break. Now it handles all the booking calls while my team works on clients. honestly wish I'd done this a year ago.

Jasmine Torres
Jasmine Torres
Day Spa
FAQ

Questions restaurant owners ask

Can it actually take reservations and put them on our calendar?

Yes. It books reservations during the call with two-way sync to Google Calendar, Outlook or Microsoft 365, and Calendly. After each call it also texts and emails you a transcript and summary so the host stand has the party size, time, and any notes like allergies.

Does it replace our POS or online ordering system?

No. It is not a full POS. It captures takeout and to-go order details over the phone and routes them to your host stand or team through the call summary. For live menu availability and payment you still use your existing systems.

What happens when it does not know an answer?

It admits when it does not know rather than guessing. Based on the rules you set, it can transfer the call to a person or take a message and send you the details, so a guest is never given wrong information about the menu or a booking.

Can it handle guests who do not speak English?

Yes. It speaks more than 25 languages and switches language mid-call based on the caller. A guest who starts in Spanish or Mandarin can book a table without switching to English.

How does it help with no-shows?

After the booking call it texts or emails a confirmation with the time and party size, so guests have the details in hand. On the Team plan, outbound calls and campaigns let you send reminders before the shift. It captures and routes bookings; it does not charge cards or hold deposits itself.

How fast can we set it up and what does it cost?

It is self-serve with no code and usually live in about 10 minutes. You brief it on your hours, menu, prices, FAQs, and escalation rules. It is free to start with no card. Solo is EUR 99 per month for 1,000 talk minutes then EUR 0.09 per extra minute with one phone number. Team is EUR 299 per month for 3,000 minutes, three numbers, plus outbound calls and campaigns.

Explore

Other industries & guides

The bottom line

If your phone goes unanswered during the rush, an AI receptionist turns missed calls into booked tables, captured orders, and catering leads, in any language, around the clock.

Never miss another restaurant call

Answer every call 24/7, book appointments, and capture every lead in 25+ languages. Free to start, EU-hosted, live in about 10 minutes.

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